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BPO – Verification Operators
as a Service (VOaaS)
Outsource your low value and repetitive business processes with a DataDevice Business Process Outsourcing (BPO) program.
Eliminate HR, recruiting and administrative resource challenges today. Keep your team focussed on dollar productive activities to ensure you achieve your businesses objectives, increasing your bottom line!
Our approach
A successful outsourcing venture starts with Requirement Analysis and continues with ongoing management, periodic reporting and your feedback.
At DataDevice, our Business Process Outsourcing (BPO) team possess the required skills to provide a smooth transition to outsourcing without disrupting your current business activities. We take pride in understanding complete training of Operators, ensure QA procedures are in place and complete the resource integration process.
Why is it advantageous to use DataDevice’ VOaaS
Current employees are rendered to be more productive in high value areas of the business.
Regained time can be spent focussing on core and revenue generating business activities.
Our programs offer you matchless flexibility and scalability, both dedicated and on demand.
Eliminate Attrition and Training Issues. Staffing and Knowledge transfer will be managed by DataDevice.
Specialist Staff like Supervisors, Account Manager and Quality Assurance specialist are included in our BPO programs.
Existing proficiency in a wide range of applications and processes.
Strong knowledge of Australian financial accounting practices and
requirements.
We believe in understanding your business needs and tailoring a BPO program best suited to address those needs.
Our HR team, experienced in BPO programs, are proficient in providing the exact resource fit.
We not only provide resources but take ownership of your processes to deliver desired outcomes.
We strive to achieve easy and seamless integration of our resources in to your business environment.
Our Resources
- Our personnel are experts in their domains.
- You can interview our existing or shortlisted candidates to finalise appointment.
- The resource will be dedicated to your work.
- Our resources follow your standard operating procedures (SOP) resulting in error free delivery.
- We train our personnel to follow your calendar to execute tasks at pre-defined dates, like end of month tasks, start of month tasks, tasks to be completed on a date or after an event.
- It is our resources’ specialty to escalate as needed and raising alarm whenever any anomaly is found.
- We appoint quick learners who are quick to take ownership of your processes.
- Taking pride in your business’ success is what makes our personnel tick.
- We can provision resources both on and offshore.
OUR Process
01
Requirement Analysis
02
Build
Proposal
03
Pilot
04
SOP, Training and Resource Deployment
05
Project Kick-off
06
Ongoing Management, Reporting and Feedback
At DataDevice, our Business Process Outsourcing (BPO) team possess the required skills to provide a smooth transition to outsourcing without disrupting your current business activities. We take pride in understandi complete training of Operators, ensure QA procedures are in place, and complete the resource integration process.
Some of our Customers who are using our BPO services
