Does WareConnect replace Microsoft Dynamics 365?
No. Dynamics 365 remains your ERP and financial system of record. WareConnect supports selected document, purchasing, review, approval and reconciliation workflows around it.
Does WareConnect support both Dynamics 365 Finance and Business Central?
Yes. DataDevice offers WareConnect workflows for both Dynamics 365 Finance and Business Central. The purchasing experience - including request creation, PO management and approval in WareConnect, with approved POs created or synchronised to the ERP - is confirmed for both. Their ERP interfaces, legal-entity/company mappings and invoice posting processes are scoped and technically validated separately.
Does WareConnect use the same connector for Finance and Business Central?
No identical connector should be assumed. The published Business Central offering describes API-based reference-data access and invoice/PDF integration. The Finance integration method and supported transaction types are confirmed for the customer environment.
Can our staff create and approve POs without opening Dynamics 365?
Yes. Users can raise purchase requests, prepare and manage POs, track their progress and complete approvals directly in WareConnect, subject to their WareConnect roles and selected purchasing modules.
What happens to an approved purchase order?
Once approved in WareConnect, the purchase order is automatically created or synchronised in the connected Dynamics 365 Finance or Business Central environment. The receiving company or legal entity, document state, duplicate safeguards and integration error handling are confirmed during implementation.
Dynamics 365 already has invoice capture, approvals and matching. Why use WareConnect?
Dynamics 365 already provides powerful purchasing and invoice functions. WareConnect gives everyday users a focused way to create requests, manage and approve POs without opening Dynamics 365, and synchronises approved POs back to the connected ERP. It also brings invoice review, exceptions, supporting evidence, searchable documents and operational reporting into a dedicated workflow. We assess the existing Dynamics process to avoid unnecessary duplication.
Can WareConnect match invoices with purchase orders and receipts?
WareConnect offers PO matching and two- or three-way comparisons when the required order and receipt records are available. We confirm the rules, data source and ERP edition before implementation. Dynamics also offers native matching, so the workflows should complement rather than duplicate each other.
Can WareConnect handle invoices without a purchase order?
WareConnect can support review and exception workflows when no usable purchase-order reference exists. Required coding, approval rules and ERP handoff steps must be agreed for the selected Dynamics application.
What happens when an invoice is disputed or a supplier credit is expected?
The document can be held or directed for clarification under the agreed rules, with review status and decisions kept visible. Credit-note accounting and ERP posting depend on the selected integration scope.
Can approvers review invoices remotely?
WareConnect advertises remote and mobile-friendly approval access and email notifications. The available actions and user permissions can be shown during a tailored demonstration.
Can we contact suppliers from the workflow?
DataDevice advertises supplier-email and notification features. Configured communication options can help request missing information; the exact templates, sender permissions and records retained are confirmed during implementation.
Can it support multiple legal entities or Business Central companies?
WareConnect offers multi-entity workflow support and data separation. Mapping to Finance legal entities or Business Central companies, including authorisation controls, is confirmed for each deployment.
Can WareConnect reconcile supplier statements?
Supplier Statement Matching is available as a WareConnect capability. Where included, it compares statements with invoice records and helps identify missing documents, differences and items requiring follow-up. The underlying data sources and Dynamics touchpoints are confirmed during scoping.
Does WareConnect create or post invoices in Dynamics 365?
The published Business Central offering describes invoice information and PDF integration. Whether this creates an unposted document, enters native approval or leads to final posting must be demonstrated for the configured solution. Finance posting interfaces and states are confirmed separately.
Does WareConnect execute supplier payments or generate bank files?
WareConnect offers EFT Bank Summary and payment-stage workflows within its broader suite, and its Marketplace listing mentions Business Central cheque/remittance functions. Bank-file generation, payment execution and the availability of those processes must be confirmed for each Dynamics application and implementation.
How does WareConnect coexist with existing Dynamics approval workflows?
The integration design establishes which system owns each approval decision and which financial controls remain in Dynamics. The goal is a clear audit trail and no unnecessary duplicate approval steps.
How are failed ERP transfers or duplicate submissions handled?
Integration error handling, retry rules, duplicate prevention and status reconciliation are assessed and tested for your specific Dynamics integration. Ask to review the relevant scenario in a demonstration or technical workshop.
How would implementation work with our current Dynamics setup?
We start by identifying your Dynamics edition, purchasing and invoice workflows, reference information, user roles and objectives. Integration, module scope, testing and support responsibilities are then confirmed in the agreed implementation plan.
How do we know whether WareConnect is a good fit?
Book a workflow-focused demonstration. We can discuss an example such as a PO discrepancy, supplier credit, cross-entity approval or statement mismatch and determine where WareConnect would add value alongside your existing ERP.